![]() McGuirk clarified that he has no insight into Netflix’s policies other than what’s in the public. “Netflix prides itself on operating in a customer-centric business model, where the customer is at the center of all their decision making,” said McGuirk, who has helped many Fortune 1,000 clients identify customer insights and use them to boost sales or create savvy marketing campaigns. Michael McGuirk, assistant professor of practice at Babsonįacing a barrage of customer criticism and heavy competition in the streaming market, Netflix executives might want to slow their rollout in the United States, according to Michael McGuirk, an assistant professor of practice at Babson. Users living outside of an account holder’s residence in Canada, for example, will trigger an extra $8 charge per month. market in early February as Netflix implemented a password-sharing fee in Spain, New Zealand, Portugal, and Canada. Yet, the crackdown on password sharing took a step closer to the U.S. ![]() It’s a phrase that sends shivers down the spine of any longtime streaming service lover, as well as thousands of dorm-dwelling college students using their parents’ plan: No more Netflix password sharing. ![]()
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